StartADAM Integration
to Zendesk Setup Guide
Please keep these instructions handy in this tab until you finish the entire process.
1. Access the StartADAM Client Portal
Create your StartADAM Client Portal account at my.a.link
![1](https://startadam.com/wp-content/uploads/2023/12/1.png)
2. Activate the trial period
Activate the trial for the Standard plan to enable the Zendesk integration.
![Group 1010105791](https://startadam.com/wp-content/uploads/2023/12/Group-1010105791.png)
3. Authenticate your chat platform
In the StartADAM Client Portal, navigate to ‘Chat Workspace & Team’ in the menu and authenticate your team’s preferred chat platform.
![3](https://startadam.com/wp-content/uploads/2023/12/3.png)
4. Connect your Zendesk account
In the StartADAM Client Portal, go to the ‘Integrations’ in the menu, locate the Zendesk integration, and click ‘Access’.
![Group 1010105793](https://startadam.com/wp-content/uploads/2023/12/Group-1010105793.png)
5. Login to your Zendesk subdomain and account
Use your usual Zendesk subdomain login and follow the steps to connect your account.
![Group 1010105794 (1)](https://startadam.com/wp-content/uploads/2023/12/Group-1010105794-1.png)
And…that’s it! All your conversations transcripts with recipients that match Zendesk records will be mirrored into Zendesk chat.
Need support?
If you need any help during installation, just send an email to hello@startadam.com and our team will be happy to help.