Unify Communication. Connect Microsoft Teams to Zendesk Support Suite for efficient cross-platform collaboration and streamlined client engagement.

Why is it useful?

  • Simplify cross-platform communication between Microsoft Teams and Zendesk Support Suite.
  • Streamline client interactions and transcript management.
  • Enhance collaboration and productivity within teams.

Best for

  • Customer support teams seeking efficient communication and ticket management.
  • Businesses using Microsoft Teams as their primary collaboration tool.
  • Organizations using Zendesk Support Suite for customer engagement and support.


  • Seamless client engagement: Communicate with clients from Microsoft Teams and receive transcripts in Zendesk Support Suite.
  • Centralized transcript management: Easily access and manage all client interactions in Zendesk Support Suite.
  • Cross-platform collaboration: Collaborate with team members using Microsoft Teams while seamlessly integrating with Zendesk Support Suite.
  • Time-saving automation: Automate time-consuming procedures and streamline workflows using StartADAM's communication-focused workflow automation solution.

(Company Page)


Per month per seat

  • Custom company chat hub page
  • Unlimited groups

  • Groups with up to 25 participants
  • Support for private and existing groups
  • Team management

(CRM Sync)


Per month per seat

  • Everything in Basic, plus:
  • Integration with 4,000+ CRMs/apps (Zapier)
  • Trello and Jira integration
  • Groups with up to 50 participants

(Welcome Wizard)


Per month per seat

  • Everything in Pro, plus:
  • Welcome Wizard
  • Phone number to Welcome Wizard

  • Outbound texting

  • Customer list export

  • Groups with up to 100 participants


From $69.99

Per month per seat

  • Everything in Business, plus:

  • Guest mode for clients

  • NFC cards

  • Custom branding

  • Compliance mode

  • Admin portal

  • API

Security SOC2

Secure at our core.

We follow all SOC 2 requirements including encryption, with strict measures to protect your data.

There’s more where that came from.

StartADAM lets you do a lot more than just connect communication apps. Here some other superpowers that can save you 10+ hours a week.

Automate task tracking with Control Panel

Automate entire workflows with Production Line

Sync Project Management Apps with Tandem

What will you connect?

Want to connect WhatsApp with Slack? Integrate Slack with Microsoft Teams? Get your Telegram messages in Discord?
You can do it all — and more.

Want a walk through?

Our dedicated support team can walk you through how to sync the apps you and your teams use in 10 minutes.

StartADAM apps

Frequently Asked Questions

You have questions, we have answers

Yeap! StartADAM has both free and paid plans. Check out our pricing here.

We are SOC2 compliant. This means your your data is secured with bank-level encryption and security. It’s pretty serious. Find out more about SOC2 compliancy and our security here.

Get in touch! We’d love to hear from you. Head to our contact page and say hello.

Probably! Please click here to find the full list of our integrations.