Connect SMS to Zendesk Support Suite Integration

Connect Zendesk Support Suite to SMS

Connect SMS to Zendesk Support Suite for smooth cross-platform cooperation and access to transcripts to streamline client communication. StartADAM’s automation solution can help you increase efficiency.

SportsBest
SONIC
REMAX
StartupGrind
PWC
EY

Drive 14x more business with efficient multi-channel chat. Just like them...

Damien Peak

General Manager at SIGVARIS

+$250k bottom line in 3 months

Jared Neutel

Founder and CEO at Neutech

+7-figure deals closed

Xavier Coiffard

Founder of UserBooster

+customer retention & engagement

Velimir Elezovic

Account Manager at Senders

+more coffee time, less fumbling between chats

Engage with 6x more leads & customers with centralized chat

or click here to book a quick demo

Bridge your contacts with Connect SMS to Zendesk Support Suite Integration

Build stronger relationships via chat.

  • Centralize all your chats with Connect SMS to Zendesk Support Suite Integration
  • Keep the chat flow by easily retrieving contacts

  • Get all your chats automatically recorded in your CRM and ticketing platforms

  • Send campaigns

  • Close more deals where your team works best
  • Build relationships over chat without app switching & forgotten messages

Why is it useful?

  • Streamline client communication by integrating SMS with Zendesk Support Suite, enabling a seamless flow of conversations and transcripts between the two platforms.
  • Eliminate the need for manual data transfer and enhance efficiency in handling customer inquiries.

Best for

  • Customer support teams looking to centralize and manage client conversations from SMS within Zendesk Support Suite.
  • Businesses seeking to enhance cross-platform collaboration and communication with clients across different messaging channels.

Benefits

  • Improved efficiency: Automate the transfer of SMS conversations to Zendesk, saving time and effort in managing customer inquiries.
  • Comprehensive transcript access: Get a complete record of client interactions, including SMS messages, within Zendesk Support Suite for better context and reference.
  • Cross-platform collaboration: Communicate with clients via SMS while seamlessly integrating conversations and transcripts within Zendesk for a unified support experience.
  • Flexibility and choice: Connect with clients through their preferred chat applications such as Slack, Discord, WhatsApp, Telegram, Microsoft Teams, and SMS, ensuring seamless communication regardless of platform.

Your buyers opt in to instant
and forever follow-ups

Land more deals with additional
connection sources

With the most seamless connection sources, your contacts almost forget
that they’re developing a relationship with you over chat. It’s that seamless.

Connect with your contacts whenever you want to. It’s god mode for sales.

Imagine having an open contact with your leads without playing the chasing game. Use responsibly.

Connect Zendesk Support Suite to SMS

Easily reconnect

Keep the chat flow with customers by easily retrieving them in your Slack or MS Teams workspace.

Connect Zendesk Support Suite to SMS

Track in your CRM

All your customers info and chats recorded in your CRM and ticketing platforms.

Connect Zendesk Support Suite to SMS

Send campaigns

Auto-add contacts to Broadcast Groups and send announcements in their WhatsApp or SMS.

Always get 99% open rates over chat.

or click here to book a quick demo

The most effective sales chat

Multi-channel chat does not have to be a headache to manage.

Connect Zendesk Support Suite to SMS

Collaborative sales

Work as a team in your company
chat platform for faster sales cycles.

Connect Zendesk Support Suite to SMS

AI sales assistant

Auto-generated sales follow-ups
keep you always in the loop
with customers.

Connect Zendesk Support Suite to SMS

Have some fun! 🤪

Build relationships over chat to make sales happen.

We make sales chats fit into your workflow. Seamlessly close more deals with multi-channel chat.

or click here to book a quick demo

Your reps will save 6+ hours every
week on CRM data entry

With our native integrations, StartADAM is a direct lead source for your CRM. Plus, with transcript sync, your sales team has immediate access to any conversation they need to close a deal.

Connect Zendesk Support Suite to SMS

StartADAM
Where Conversation Converts.

Start free, no credit card required. Pay as you scale.

This is an anchor link for Monthly and Yearly Plans.

Basic

For small teams looking to connect Slack or Microsoft Teams with leads & clients on their chat tool (Text, WhatsApp, Slack, Microsoft Teams, Discord)

$49 per month

per month per 1 seats
(best for teams up to 5)

  • 15 connections

  • Branded Company Connect Page and Custom personal Direct Links (your chat address)
  • Unified Live Chat
  • 2 Group chat Links
  • Basic support
  • No team collaboration

Standard

For sales teams that need effective team collaboration and integration with CRM/ticketing systems.

$445 per month

per month per 5 seats
(5+ users)

  • All Basic features, plus:
  • Unlimited connections

  • Sync chat transcripts with 100+ apps & integrations (including CRM & ticket systems)
  • Reach Out Text
  • Team Collaboration (add workspace users to chats)
  • Contact triage with Welcome Wizard
  • Broadcast Messages (up to 200 sends per month)
  • Unlimited number of Group Links (up to 100 participants per group)

Pro

For astute sales leaders seeking additional contact sources to enhance relationship-building capabilities at scale.

$3,285 per month

per month per 15 seats
(15+ users)

  • All Standard features, plus:
  • Broadcast Messages (5000 sends per month)
  • Inbound Phone Numbers
  • Tap to Chat Cards
  • Instant Scheduler Connect (Calendly)
  • Batch Reach Out Text
  • Premium Branding
  • Compliance Mode
  • Unlimited number of Group Links (unlimited participants per group)
  • API
  • Exclusive Affiliate Program Access
  • Direct account manager & unlimited free team onboarding sessions

A seat is counted as internal users in your company only. Include your sales people, customer success & managers who will use StartADAM to receive or initiate contact, outbound messages, create groups, manage settings, and carry Direct Links.

Save 20%

Basic

For small teams looking to connect from Slack or Microsoft Teams with leads & clients on their preferred chat tool (Text, WhatsApp, Slack, Microsoft Teams, Discord)

$470.40 per year

per year per 1 seats
(best for teams up to 5)

  • 15 connections

  • Branded Company Connect Page and Custom personal Direct Links (your chat address)
  • Unified Live Chat
  • 2 Group chat Links
  • Basic support
  • No team collaboration

Standard

For sales teams that need effective team collaboration and integration with CRM/ticketing systems.

$4,272 per year

per year per 3 seats
(5+ users)

  • All Basic features, plus:
  • Unlimited connections

  • Sync chat transcripts with 100+ apps & integrations (including CRM & ticket systems)
  • Reach Out Text
  • Team Collaboration (add workspace users to chats)
  • Contact triage with Welcome Wizard
  • Broadcast Messages (up to 200 sends per month)
  • Unlimited number of Group Links (up to 100 participants per group)

Pro

For astute sales leaders seeking additional contact sources to enhance relationship-building capabilities at scale.

$31,536 per year

per year per 3 seats
(15+ users)

  • All Standard features, plus:
  • Broadcast Messages (5000 sends per month)
  • Inbound Phone Numbers
  • Tap to Chat Cards
  • Instant Scheduler Connect (Calendly)
  • Batch Reach Out Text
  • Premium Branding
  • Compliance Mode
  • Unlimited number of Group Links (unlimited participants per group)
  • API
  • Exclusive Affiliate Program Access
  • Direct account manager & unlimited free team onboarding sessions

Save 20%

Basic

For small teams looking to connect from Slack or Microsoft Teams with leads & clients on their preferred chat tool (Text, WhatsApp, Slack, Microsoft Teams, Discord)

$470.40 per year

per year per 1 seats
(best for teams up to 5)

  • 15 connections

  • Branded Company Connect Page and Custom personal Direct Links (your chat address)
  • Unified Live Chat
  • 2 Group chat Links
  • Basic support
  • No team collaboration

Standard

For sales teams that need effective team collaboration and integration with CRM/ticketing systems.

$4,272 per year

per year per 3 seats
(5+ users)

  • All Basic features, plus:
  • Unlimited connections

  • Sync chat transcripts with 100+ apps & integrations (including CRM & ticket systems)
  • Reach Out Text
  • Team Collaboration (add workspace users to chats)
  • Contact triage with Welcome Wizard
  • Broadcast Messages (up to 200 sends per month)
  • Unlimited number of Group Links (up to 100 participants per group)

Pro

For astute sales leaders seeking additional contact sources to enhance relationship-building capabilities at scale.

$31,536 per year

per year per 3 seats
(15+ users)

  • All Standard features, plus:
  • Broadcast Messages (5000 sends per month)
  • Inbound Phone Numbers
  • Tap to Chat Cards
  • Instant Scheduler Connect (Calendly)
  • Batch Reach Out Text
  • Premium Branding
  • Compliance Mode
  • Unlimited number of Group Links (unlimited participants per group)
  • API
  • Exclusive Affiliate Program Access
  • Direct account manager & unlimited free team onboarding sessions
Security SOC2

Secure at our core.

StartADAM is the only platform that supports cross-platform communication in a totally compliant way.

Frequently asked questions

Yeap! StartADAM has both free and paid plans. Check out our pricing here.
We are SOC2 compliant. This means your your data is secured with bank-level encryption and security. It’s pretty serious. Find out more about SOC2 compliancy and our security here.
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