Unify client communication across platforms. Connect SMS to Zendesk Support Suite for effortless collaboration.

Why is it useful?

  • Streamline client communication by integrating SMS with Zendesk Support Suite, enabling a seamless flow of conversations and transcripts between the two platforms.
  • Eliminate the need for manual data transfer and enhance efficiency in handling customer inquiries.

Best for

  • Customer support teams looking to centralize and manage client conversations from SMS within Zendesk Support Suite.
  • Businesses seeking to enhance cross-platform collaboration and communication with clients across different messaging channels.


  • Improved efficiency: Automate the transfer of SMS conversations to Zendesk, saving time and effort in managing customer inquiries.
  • Comprehensive transcript access: Get a complete record of client interactions, including SMS messages, within Zendesk Support Suite for better context and reference.
  • Cross-platform collaboration: Communicate with clients via SMS while seamlessly integrating conversations and transcripts within Zendesk for a unified support experience.
  • Flexibility and choice: Connect with clients through their preferred chat applications such as Slack, Discord, WhatsApp, Telegram, Microsoft Teams, and SMS, ensuring seamless communication regardless of platform.

(Company Page)


Per month per seat

  • Custom company chat hub page
  • Unlimited groups

  • Groups with up to 25 participants
  • Support for private and existing groups
  • Team management

(CRM Sync)


Per month per seat

  • Everything in Basic, plus:
  • Integration with 4,000+ CRMs/apps (Zapier)
  • Trello and Jira integration
  • Groups with up to 50 participants

(Welcome Wizard)


Per month per seat

  • Everything in Pro, plus:
  • Welcome Wizard
  • Phone number to Welcome Wizard

  • Outbound texting

  • Customer list export

  • Groups with up to 100 participants


From $69.99

Per month per seat

  • Everything in Business, plus:

  • Guest mode for clients

  • NFC cards

  • Custom branding

  • Compliance mode

  • Admin portal

  • API

Security SOC2

Secure at our core.

We follow all SOC 2 requirements including encryption, with strict measures to protect your data.

There’s more where that came from.

StartADAM lets you do a lot more than just connect communication apps. Here some other superpowers that can save you 10+ hours a week.

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What will you connect?

Want to connect WhatsApp with Slack? Integrate Slack with Microsoft Teams? Get your Telegram messages in Discord?
You can do it all — and more.

Want a walk through?

Our dedicated support team can walk you through how to sync the apps you and your teams use in 10 minutes.

StartADAM apps

Frequently Asked Questions

You have questions, we have answers

Yeap! StartADAM has both free and paid plans. Check out our pricing here.

We are SOC2 compliant. This means your your data is secured with bank-level encryption and security. It’s pretty serious. Find out more about SOC2 compliancy and our security here.

Get in touch! We’d love to hear from you. Head to our contact page and say hello.

Probably! Please click here to find the full list of our integrations.