StartADAM Integration
to Salesforce Setup Guide
Please keep these instructions handy in this tab until you finish the entire process.
1. Access the StartADAM Client Portal
Create your StartADAM Client Portal account at my.a.link
![1](https://startadam.com/wp-content/uploads/2023/12/1.png)
2. Activate the trial period
Activate the trial for the Standard plan to enable the Salesforce integration.
![Group 1010105791](https://startadam.com/wp-content/uploads/2023/12/Group-1010105791.png)
3. Authenticate your chat platform
In the StartADAM Client Portal, navigate to ‘Chat Workspace & Team’ in the menu and authenticate your team’s preferred chat platform.
![3](https://startadam.com/wp-content/uploads/2023/12/3.png)
4. Connect your Salesforce account
In the StartADAM Client Portal, go to the ‘Integrations’ in the menu, locate the Salesforce integration, and click ‘Access’.
![Group 1010105746](https://startadam.com/wp-content/uploads/2023/12/Group-1010105746.png)
5. Login to your Salesforce account
Use your usual Salesforce login and then select your Salesforce account where chat transcripts will be redirected.
![Group 1010105745](https://startadam.com/wp-content/uploads/2023/12/Group-1010105745.png)
And…that’s it! All your conversations transcripts with recipients that match each Salesforce contact will be mirrored into Salesforce as a ‘Note’.
Need support?
If you need any help during installation, just send an email to hello@startadam.com and our team will be happy to help.