Security
What happens to messages in the event of StartADAM’s downtime or when platform APIs are unavailable?Ahmad2024-03-25T17:34:17+00:00
What happens to messages in the event of StartADAM’s downtime or when platform APIs are unavailable?
Currently, we match AWS SLAs where possible. If you require an SLA, please contact us for Enterprise solutions.
How does StartADAM ensure privacy and security?Ahmad2024-03-25T17:34:25+00:00
Security is at our core. We are SOC2 Type 1 compliant (Type 2 coming soon), encrypted end-to-end, and we don’t store messages once they have been relayed to the recipients or sent to your webhook if you use one. We do store attachments for up to 2 weeks to ensure delivery of large files (then, we act as a temporary ‘Dropbox’-esque intermediary, however you can also share your own file links if you prefer).
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