Connect Jira with WhatsApp

Integrate Jira with WhatsApp in just a few clicks with SOC2 levels of security with StartADAM. Now you can work with the apps you love without compromise.

Connect Jira to WhatsApp

+1000 integrations to fit your workflow

Tell us about your chat tools to customize your experience

Your Slack fully fueled for connecting to clients on WhatsApp

Cross-platform capabilities

  • Text
  • Threads & replies
  • Emojis
  • Files & Images
  • Tagging
  • Emoji reactions
  • Message deletion and editing
  • Outbound: Start a chat from Slack

  • WhatsApp Business: Go white-label with your own Whatsapp Business Account Numbers

  • Broadcast: Send marketing broadcast campaigns to your customers on WhatsApp

Connect Jira to WhatsApp

Connecting your WhatsApp to Slack is plug-and-play for you and your customers

Connect Jira to WhatsApp in a matter of minuutes.

Step 1

Enable Chat

  • Your customers will reach your business using their
preferred chat tools
  • Customers will have a direct line to your business

Step 2

Centralize Chat

  • Direct & highly responsive interactions over chat
  • Stronger relationship building with your team

Step 3

Store Chat

  • Historical chat data will support a more personalized
sales approach
  • Better customer experience

Why is it useful?

StartADAM for Jira improves collaboration and issue resolution by creating conversation groups for Jira issues. With StartADAM, users can assign tasks to multiple people on Jira issues and gather around in a conversation using any communication tool they prefer, WhatsApp. This eliminates the need for users to log in to Jira to stay updated, making resolving Jira issues faster and easier. With StartADAM for Jira, teams can collaborate seamlessly, and even external parties such as clients and developers can resolve issues together in a secure and convenient platform.

Best for

  • Teams working on complex projects with multiple stakeholders and dependencies
  • Development teams using Jira for project management and Slack for communication
  • Remote teams working across different time zones
  • Teams working on time-sensitive projects or high volume of tasks
  • Teams requiring flexibility in their workflow and preferring to work in their preferred tool or platform.

 

Benefits

  • Faster issue resolution through streamlined communication and collaboration
  • Improved team collaboration and knowledge sharing
  • Real-time updates on issue progress to keep everyone informed
  • Tool flexibility, enabling team members to work in the tool they prefer
  • Effective workload management and task prioritization.

Imagine having an open channel with your contacts on WhatsApp without playing the chasing game

Centralize all your chats in Slack - even if your contacts use only WhatsApp

Build relationships over chat without app switching & forgotten messages

Keep the chat flow by easily retrieving contacts in your Slack workspace

Broadcast campaigns from Slack to your contacts in WhatsApp

Get all your chats automatically recorded in your CRM and ticketing platforms

Close more deals where your team works best

A plan that fits every need

Pay annually and save 20%

Free

Start centralizing external conversations with customers & partners in your Slack or Microsoft Teams.

1 user

$0

no commitment
(best for single users)

Chat workspace

  • Unlimited conversations & messages included
  • Internal Slack/Teams workspace members not included

What’s included

  • Your own custom a.link
  • Company Chat Address
  • Unified Live Chat
  • Connect from Slack or Teams to WhatsApp, SMS, Telegram and Discord
  • Text/File/Emoji handling

Start free today. No credit card needed to get started.

Basic

Enable team collaboration for cross-platform interactions with customers in your Slack or Microsoft Teams.

$59

per month per 1 seats
(best for teams up to 5)

Chat workspace

  • Unlimited conversations & messages included
  • Pay for each Internal Slack/Teams workspace member

Everything on Free +

  • A.links for each user
  • Outbound Text
  • Emoji reactions, Tagging, Editing/Deleting messages

Start free today with a 14-day trial of Basic features.

Standard

For teams that need outbound superpowers, contact triage, and integration with CRM or ticketing systems.

$495

per month per 5 seats
(5+ users)

Chat workspace

  • Unlimited conversations & messages included
  • Pay for each Internal Slack/Teams workspace member

Everything on Basic +

  • 100+ app integrations
  • Custom branding
  • Broadcast Messages (1000 sends per month)
  • Contact triage with Welcome Wizard
  • Premium support

Start free today with a 14-day trial of Standard features.

Pro

For teams seeking additional contact sources & AI to scale chat-based relationship building.

$2,190

per month per 10 seats
(10+ users)

Chat workspace

  • Unlimited conversations & messages included
  • Unlimited internal Slack/Teams workspace members

Everything on Standard +

  • Tap-to-chat cards for each paid user
  • Inbound phone numbers for each paid user
  • Broadcast Messages (5000 sends per month)
  • AI Assistant
  • API
  • Compliance Mode
  • Affiliate program access
  • Direct account manager & unlimited free team onboarding sessions
  • Advanced Content Moderation & Protection (optional)
  • Approve Message Requests

Start free today with a 14-day trial of Pro features.

A paid user refers to internal users in your company only. Include your sales people, customer success & managers who will use StartADAM to receive or initiate contact, outbound messages, create groups, manage settings, and carry a.links.

Free

Start centralizing external conversations with customers & partners in your Slack or Microsoft Teams.

1 user

$0

no commitment
(best for single users)

Chat workspace

  • Unlimited conversations & messages included
  • Internal Slack/Teams workspace members not included

What’s included

  • Your own custom a.link
  • Company Chat Address
  • Unified Live Chat
  • Connect from Slack or Teams to WhatsApp, SMS, Telegram and Discord
  • Text/File/Emoji handling

Start free today. No credit card needed to get started.

Basic

Enable team collaboration for cross-platform interactions with customers in your Slack or Microsoft Teams.

$566.40

per year per 1 seats
(best for teams up to 5)

Chat workspace

  • Unlimited conversations & messages included
  • Pay for each Internal Slack/Teams workspace member

Everything on Free +

  • A.links for each user
  • Outbound Text
  • Emoji reactions, Tagging, Editing/Deleting messages

Start free today with a 14-day trial of Basic features.

Standard

For teams that need outbound superpowers, contact triage, and integration with CRM or ticketing systems.

$4,752

per year per 5 seats
(5+ users)

Chat workspace

  • Unlimited conversations & messages included
  • Pay for each Internal Slack/Teams workspace member

Everything on Basic +

  • 100+ app integrations
  • Custom branding
  • Broadcast Messages (1000 sends per month)
  • Contact triage with Welcome Wizard
  • Premium support

Start free today with a 14-day trial of Standard features.

Pro

For teams seeking additional contact sources & AI to scale chat-based relationship building.

$21,024

per year per 10 seats
(10+ users)

Chat workspace

  • Unlimited conversations & messages included
  • Unlimited internal Slack/Teams workspace members

Everything on Standard +

  • Tap-to-chat cards for each paid user
  • Inbound phone numbers for each paid user
  • Broadcast Messages (5000 sends per month)
  • AI Assistant
  • API
  • Compliance Mode
  • Affiliate program access
  • Direct account manager & unlimited free team onboarding sessions
  • Advanced Content Moderation & Protection (optional)
  • Approve Message Requests

Start free today with a 14-day trial of Pro features.

A paid user refers to internal users in your company only. Include your sales people, customer success & managers who will use StartADAM to receive or initiate contact, outbound messages, create groups, manage settings, and carry a.links.

High volume or custom needs? Go Enterprise.

Reach out to us to discuss a custom plan.

Secure at our core.

start adam supports cross-platform communication in a totally compliant way.

  • Your data is kept secure & confidential
  • We do not store any messages or files transferred between platforms
  • Totally encrypted

FAQ

To get started, access the Atlassian Marketplace and search ‘StartADAM for Jira’. Alternatively, you can access your Jira Software account and add ‘StartADAM for Jira’ app account to your WhatsApp account by clicking ‘Let’s go’ and logging in. Once authenticated, you’ll be able to access the StartADAM bot where you can create communication groups for your contacts on various platforms like Slack, Discord, SMS, and even Telegram.

Unlike Jira’s WhatsApp integration, StartADAM creates one conversation group for each Jira issue – members can join a conversation from Microsoft Teams, or other tools. In addition, only the manager needs to login to Jira because workers can update Jira from their communication channel without needing to login – all with one StartADAM integration

It all starts in Jira. So, first of all, access your Jira account and install the ‘StartADAM for Jira’ application. Then follow the next instructions to authenticate WhatsApp within the StartADAM Jira app.

You will need admin approval to install ‘StartADAM for Jira’. In the Jira interface, click ‘Try it free’ and submit a request that will be sent to your admin.

More questions?

Help docs

Instant answers at your fingertips for quick problem-solving.

Get a free demo session

Get a firsthand experience of our product through a personalized demonstration.