Break communication barriers. Connect Telegram to FreshDesk for effortless cross-platform collaboration and streamlined transcript management with StartADAM.

Why is it useful?

  • Streamline communication: Easily connect Telegram and FreshDesk to streamline client interactions and support processes.
  • Centralized transcript management: All client conversations and transcripts are consolidated in FreshDesk for efficient tracking and reference.
  • Cross-platform collaboration: Enable teams to communicate with clients seamlessly across multiple platforms, such as Telegram, for enhanced collaboration.

Best for

  • Customer support teams: Facilitate efficient customer support by integrating Telegram and FreshDesk for centralized communication and transcript management.
  • Remote teams: Connect dispersed teams and clients through different chat applications, ensuring smooth cross-platform communication.


  • Time savings: Automate time-consuming manual processes and minimize the need to switch between platforms, increasing overall productivity.
  • Improved customer experience: Provide a seamless and consistent experience for clients, regardless of their preferred communication channel.
  • Enhanced team collaboration: Foster teamwork and collaboration by allowing team members to communicate from their preferred chat application while accessing all relevant client transcripts in FreshDesk.

(Company Page)


Per month per seat

  • Custom company chat hub page
  • Unlimited groups

  • Groups with up to 25 participants
  • Support for private and existing groups
  • Team management

(CRM Sync)


Per month per seat

  • Everything in Basic, plus:
  • Integration with 4,000+ CRMs/apps (Zapier)
  • Trello and Jira integration
  • Groups with up to 50 participants

(Welcome Wizard)


Per month per seat

  • Everything in Pro, plus:
  • Welcome Wizard
  • Phone number to Welcome Wizard

  • Outbound texting

  • Customer list export

  • Groups with up to 100 participants


From $69.99

Per month per seat

  • Everything in Business, plus:

  • Guest mode for clients

  • NFC cards

  • Custom branding

  • Compliance mode

  • Admin portal

  • API

Security SOC2

Secure at our core.

We follow all SOC 2 requirements including encryption, with strict measures to protect your data.

There’s more where that came from.

StartADAM lets you do a lot more than just connect communication apps. Here some other superpowers that can save you 10+ hours a week.

Automate task tracking with Control Panel

Automate entire workflows with Production Line

Sync Project Management Apps with Tandem

What will you connect?

Want to connect WhatsApp with Slack? Integrate Slack with Microsoft Teams? Get your Telegram messages in Discord?
You can do it all — and more.

Want a walk through?

Our dedicated support team can walk you through how to sync the apps you and your teams use in 10 minutes.

StartADAM apps

Frequently Asked Questions

You have questions, we have answers

Yeap! StartADAM has both free and paid plans. Check out our pricing here.

We are SOC2 compliant. This means your your data is secured with bank-level encryption and security. It’s pretty serious. Find out more about SOC2 compliancy and our security here.

Get in touch! We’d love to hear from you. Head to our contact page and say hello.

Probably! Please click here to find the full list of our integrations.