Streamline Communication Across Platforms with StartADAM: Connect SMS to FreshDesk for Efficient Collaboration.

Why is it useful?

  • Simplifies communication: Connects SMS and FreshDesk, enabling seamless interaction with clients.
  • Centralized transcript management: All SMS transcripts are automatically captured and stored in FreshDesk.
  • Efficient collaboration: Enhances cross-platform communication, allowing teams to collaborate effectively.

Best for

  • Customer support teams: Streamlines client communication, consolidating SMS and FreshDesk interactions.
  • Service-oriented businesses: Enables efficient management of client inquiries and support requests.
  • Remote teams: Facilitates collaboration by providing a unified platform for cross-platform communication.


  • Enhanced customer experience: Swift response and consistent communication across SMS and FreshDesk.
  • Time-saving automation: Transcripts are automatically captured and organized, reducing manual effort.
  • Improved team collaboration: Cross-platform integration ensures seamless communication among team members.
  • Streamlined workflow: Connects SMS and FreshDesk to create a cohesive and efficient customer support process.

(Company Page)


Per month per seat

  • Custom company chat hub page
  • Unlimited groups

  • Groups with up to 25 participants
  • Support for private and existing groups
  • Team management

(CRM Sync)


Per month per seat

  • Everything in Basic, plus:
  • Integration with 4,000+ CRMs/apps (Zapier)
  • Trello and Jira integration
  • Groups with up to 50 participants

(Welcome Wizard)


Per month per seat

  • Everything in Pro, plus:
  • Welcome Wizard
  • Phone number to Welcome Wizard

  • Outbound texting

  • Customer list export

  • Groups with up to 100 participants


From $69.99

Per month per seat

  • Everything in Business, plus:

  • Guest mode for clients

  • NFC cards

  • Custom branding

  • Compliance mode

  • Admin portal

  • API

Security SOC2

Secure at our core.

We follow all SOC 2 requirements including encryption, with strict measures to protect your data.

There’s more where that came from.

StartADAM lets you do a lot more than just connect communication apps. Here some other superpowers that can save you 10+ hours a week.

Automate task tracking with Control Panel

Automate entire workflows with Production Line

Sync Project Management Apps with Tandem

What will you connect?

Want to connect WhatsApp with Slack? Integrate Slack with Microsoft Teams? Get your Telegram messages in Discord?
You can do it all — and more.

Want a walk through?

Our dedicated support team can walk you through how to sync the apps you and your teams use in 10 minutes.

StartADAM apps

Frequently Asked Questions

You have questions, we have answers

Yeap! StartADAM has both free and paid plans. Check out our pricing here.

We are SOC2 compliant. This means your your data is secured with bank-level encryption and security. It’s pretty serious. Find out more about SOC2 compliancy and our security here.

Get in touch! We’d love to hear from you. Head to our contact page and say hello.

Probably! Please click here to find the full list of our integrations.