Streamline Communication. Connect Microsoft Teams to FreshDesk for seamless cross-platform collaboration and efficient client interactions.

Why is it useful?

  • Enables smooth cross-platform communication between team members and clients.
  • Consolidates client conversations and transcripts in one centralized system.
  • Simplifies workflow automation by connecting Microsoft Teams and FreshDesk seamlessly.

Best for

  • Customer support teams seeking efficient client interactions.
  • Project teams collaborating across different chat applications.
  • Organizations aiming to streamline communication and improve productivity.


  • Enhances collaboration: Connects Microsoft Teams and FreshDesk, allowing teams to collaborate effectively regardless of their preferred chat application.
  • Centralizes communication: All client conversations and transcripts are integrated into FreshDesk, making it easier to track and manage interactions.
  • Streamlines workflow: Automates time-consuming procedures and operations, freeing up time for teams to focus on important tasks.
  • Improves customer satisfaction: Enables prompt and seamless communication with clients, resulting in enhanced customer experience.

(Company Page)


Per month per seat

  • Custom company chat hub page
  • Unlimited groups

  • Groups with up to 25 participants
  • Support for private and existing groups
  • Team management

(CRM Sync)


Per month per seat

  • Everything in Basic, plus:
  • Integration with 4,000+ CRMs/apps (Zapier)
  • Trello and Jira integration
  • Groups with up to 50 participants

(Welcome Wizard)


Per month per seat

  • Everything in Pro, plus:
  • Welcome Wizard
  • Phone number to Welcome Wizard

  • Outbound texting

  • Customer list export

  • Groups with up to 100 participants


From $69.99

Per month per seat

  • Everything in Business, plus:

  • Guest mode for clients

  • NFC cards

  • Custom branding

  • Compliance mode

  • Admin portal

  • API

Security SOC2

Secure at our core.

We follow all SOC 2 requirements including encryption, with strict measures to protect your data.

There’s more where that came from.

StartADAM lets you do a lot more than just connect communication apps. Here some other superpowers that can save you 10+ hours a week.

Automate task tracking with Control Panel

Automate entire workflows with Production Line

Sync Project Management Apps with Tandem

What will you connect?

Want to connect WhatsApp with Slack? Integrate Slack with Microsoft Teams? Get your Telegram messages in Discord?
You can do it all — and more.

Want a walk through?

Our dedicated support team can walk you through how to sync the apps you and your teams use in 10 minutes.

StartADAM apps

Frequently Asked Questions

You have questions, we have answers

Yeap! StartADAM has both free and paid plans. Check out our pricing here.

We are SOC2 compliant. This means your your data is secured with bank-level encryption and security. It’s pretty serious. Find out more about SOC2 compliancy and our security here.

Get in touch! We’d love to hear from you. Head to our contact page and say hello.

Probably! Please click here to find the full list of our integrations.