Please keep these instructions handy in this tab until you finish the entire process.
Create your StartADAM Client Portal account at my.a.link
Activate the trial for the Standard plan to enable the Freshdesk integration.
In the StartADAM Client Portal, navigate to ‘Chat Workspace & Team’ in the menu and authenticate your team’s preferred chat platform.
In the StartADAM Client Portal, go to the ‘Integrations’ in the menu, locate the Freshdesk integration, and click ‘Access’.
Use your Freshdesk subdomain and get your API key via ‘Profile settings’ > ‘View API Key’ and click next to connect your account.
And…that’s it! All your conversations around each ticket you mirror from your favorite communication tool and Freshdesk – and vice-versa.
If you need any help during installation, just send an email to email@example.com and our team will be happy to help.
or click here to book a quick demo
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