Connect Jira to SMS

Integrate Jira to SMS in just a few clicks with SOC2 levels of security with StartADAM. Now you can work with the apps you love without compromise.

+1000 integrations to fit your workflow

Tell us about your chat tools to customize your experience

Connect Jira to SMS in a matter of minutes.

Step 1

Enable Chat

Your customers will reach your business using their preferred chat tools
Customers will have a direct line to your business

Step 2

Centralize Chat

Direct & highly responsive interactions over chat
Stronger relationship building with your team

Step 3

Store Chat

Historical chat data will support a more personalized sales approach
Better customer experience

Why is it useful?

StartADAM for Jira improves collaboration and issue resolution by creating conversation groups for Jira issues. With StartADAM, users can assign tasks to multiple people on Jira issues and gather around in a conversation using any communication tool they prefer, including SMS. This eliminates the need for users to log in to Jira to stay updated, making resolving Jira issues faster and easier. With StartADAM for Jira, teams can collaborate seamlessly, and even external parties such as clients and developers can resolve issues together in a secure and convenient platform.

Best for

Teams working on complex projects with multiple stakeholders and dependencies
Development teams using Jira for project management and Slack for communication
Remote teams working across different time zones
Teams working on time-sensitive projects or high volume of tasks
Teams requiring flexibility in their workflow and preferring to work in their preferred tool or platform.

Benefits

Faster issue resolution through streamlined communication and collaboration
Improved team collaboration and knowledge sharing
Real-time updates on issue progress to keep everyone informed
Tool flexibility, enabling team members to work in the tool they prefer
Effective workload management and task prioritization.

Imagine having an open channel with your contacts on WhatsApp without playing the chasing game

Centralize all your chats in Slack - even if your contacts use only WhatsApp

Build relationships over chat without app switching & forgotten messages

Keep the chat flow by easily retrieving contacts in your Slack workspace

Broadcast campaigns from Slack to your contacts in WhatsApp

Get all your chats automatically recorded in your CRM and ticketing platforms

Close more deals where your team works best

A plan that fits every need

Pay annually and save 20%

Free

Message cross-platform from your chat tool to unlimited external contacts.

Best for personal use

Get started

No card required

Chat workspace

Unlimited conversations, messages & platforms
Cannot add Teams/Slack workspace members into a conversation

Get started with:

Send WhatsApp/Text from e.g. Slack or Teams
Text, file & emoji
Your own a.link

Basic

Enable your team for cross-platform messaging from your chat workspace.

$89

Per user per month (limit 5)

Start for free

14-day free trial, no card required

Chat workspace

Unlimited conversations, messages & platforms
Add seats for each Teams/Slack workspace member

All Free features and:

A.links for each user
Team management
Tagging members
Editing/deleting messages

Standard

Streamline your messaging workflow with branding and integrations.

$139

Per user per month (5+ users)

Start for free

14-day free trial, no card required

Chat workspace

Unlimited conversations, messages & platforms
Add seats for each Teams/Slack workspace member

All Basic features and:

Your own branding for WhatsApp and Telegram
100+ app integrations (e.g., Trello, Jira, HubSpot, Salesforce, Zendesk)
Contact routing
Inbound phone numbers

Enterprise

Get advanced security, scalability, and custom solutions.

Custom

(50+ users)

Get a quote (volume savings)

Chat workspace

Unlimited conversations, messages & platforms
Unlimited Teams/Slack workspace members*

All Standard features and:

Tiered discounts
Security review
Tap-to-chat cards
Approve message requests
API access
Dedicated account manager

🔒 All plans are protected by secure, SOC Type II compliant protocols for enhanced security and privacy.

Free

Start centralizing external conversations with customers & partners in your Slack or Microsoft Teams.

1 user

no commitment
(best for single users)

Chat workspace

Unlimited conversations & messages included
Internal Slack/Teams workspace members not included

What’s included

Your own custom a.link
Company Chat Address
Unified Live Chat
Connect from Slack or Teams to WhatsApp, SMS, Telegram and Discord
Text/File/Emoji handling

Start for free

Start free today. No credit card needed to get started.

Basic

Enable team collaboration for cross-platform interactions with customers in your Slack or Microsoft Teams.

$854.40

per year per 1 seats
(best for teams up to 5)

Chat workspace

Unlimited conversations & messages included
Pay for each Internal Slack/Teams workspace member

Everything on Free +

A.links for each user
Outbound Text
Emoji reactions, Tagging, Editing/Deleting messages
Support to private channels

Start Basic trial

Start free today with a 14-day trial of Basic features.

Standard

For teams that need outbound superpowers, contact triage, and integration with CRM or ticketing systems.

$6,672

per year per 5 seats
(5+ users)

Chat workspace

Unlimited conversations & messages included
Pay for each Internal Slack/Teams workspace member

Everything on Basic +

100+ app integrations
Custom branding
Broadcast Messages (1000 sends per month)
Contact triage with Welcome Wizard
Compliance Mode
Premium support

Start Standard trial

Start free today with a 14-day trial of Standard features.

Pro

For teams seeking additional contact sources & AI to scale chat-based relationship building.

$17,184

per year per 10 seats
(10+ users)

Chat workspace

Unlimited conversations & messages included
Unlimited internal Slack/Teams workspace members

Everything on Standard +

Tap-to-chat cards for each paid user
Inbound phone numbers for each paid user
Broadcast Messages (5000 sends per month)
AI Assistant
API
Affiliate program access
Direct account manager & unlimited free team onboarding sessions
Advanced Content Moderation & Protection (optional)
Approve Message Requests

Start Pro trial

Start free today with a 14-day trial of Pro features.

A paid user refers to internal users in your company only. Include your sales people, customer success & managers who will use StartADAM to receive or initiate contact, outbound messages, create groups, manage settings, and carry a.links.

High volume or custom needs? Go Enterprise.

Reach out to us to discuss a custom plan.

Book strategy call

Secure at our core.

start adam supports cross-platform communication in a totally compliant way.

Your data is kept secure & confidential
We do not store any messages or files transferred between platforms
Totally encrypted

FAQ

To get started, access the Atlassian Marketplace and search ‘StartADAM for Jira’. Alternatively, you can access your Jira Software account and add ‘StartADAM for Jira’ app account to your SMS account by clicking ‘Let’s go’ and logging in. Once authenticated, you’ll be able to access the StartADAM bot where you can create communication groups for your contacts on various platforms like Slack, Discord, Microsoft Teams, Telegram, and even Whatsapp.

Unlike Jira’s SMS integration, StartADAM creates one conversation group for each Jira issue – members can join a conversation from Microsoft Teams, Whatsapp or other tools. In addition, only the manager needs to login to Jira because workers can update Jira from their communication channel without needing to login – all with one StartADAM integration

If you are using SMS and want to connect with other organizations on Jira, connect your SMS into StartADAM. You can invite other companies who use any tool they like

Connect Slack

Connect Microsoft Teams

Connect Jira to SMS

Tell us about your chat tools to customize your experience