Streamline your communication channels. Use StartADAM to connect Slack and FreshDesk for smooth cross-platform collaboration and streamlined client engagements.

Why is it useful?

  • Simplifies communication: Connect Slack to FreshDesk to streamline communication channels and avoid the need for manual switching between platforms.
  • Consolidates information: All client conversations, regardless of the communication channel, can be accessed and managed from a single platform.
  • Ensures consistency: By integrating Slack and FreshDesk, you can maintain a consistent record of client interactions and responses across platforms.
  • Facilitates collaboration: Team members can collaborate effectively, sharing information and insights, regardless of their preferred chat application.

Best for

  • Support teams handling high volumes of client inquiries through various channels, such as Slack, WhatsApp, and Microsoft Teams.
  • Companies seeking a streamlined workflow for managing client communications, ensuring no messages or tickets slip through the cracks.
  • Remote teams collaborating on projects, requiring a centralized platform to facilitate communication and coordinate efforts.
  • Businesses aiming to improve customer satisfaction by providing a seamless and efficient support experience across multiple communication channels.


  • Centralized communication: Engage with clients from Slack and have all conversations automatically synced to FreshDesk.
  • Time-saving: Eliminates the need to switch between platforms, saving valuable time and improving productivity.
  • Enhanced collaboration: Team members can work together on client inquiries, regardless of their preferred chat application.
  • Improved customer service: Provides a seamless experience for clients, as conversations and support tickets are managed effectively.
  • Easy integration: StartADAM offers seamless integration between Slack and FreshDesk, ensuring a hassle-free setup process.

(Company Page)


Per month per seat

  • Custom company chat hub page
  • Unlimited groups

  • Groups with up to 25 participants
  • Support for private and existing groups
  • Team management

(CRM Sync)


Per month per seat

  • Everything in Basic, plus:
  • Integration with 4,000+ CRMs/apps (Zapier)
  • Trello and Jira integration
  • Groups with up to 50 participants

(Welcome Wizard)


Per month per seat

  • Everything in Pro, plus:
  • Welcome Wizard
  • Phone number to Welcome Wizard

  • Outbound texting

  • Customer list export

  • Groups with up to 100 participants


From $69.99

Per month per seat

  • Everything in Business, plus:

  • Guest mode for clients

  • NFC cards

  • Custom branding

  • Compliance mode

  • Admin portal

  • API

Security SOC2

Secure at our core.

We follow all SOC 2 requirements including encryption, with strict measures to protect your data.

There’s more where that came from.

StartADAM lets you do a lot more than just connect communication apps. Here some other superpowers that can save you 10+ hours a week.

Automate task tracking with Control Panel

Automate entire workflows with Production Line

Sync Project Management Apps with Tandem

What will you connect?

Want to connect WhatsApp with Slack? Integrate Slack with Microsoft Teams? Get your Telegram messages in Discord?
You can do it all — and more.

Want a walk through?

Our dedicated support team can walk you through how to sync the apps you and your teams use in 10 minutes.

StartADAM apps

Frequently Asked Questions

You have questions, we have answers

Yeap! StartADAM has both free and paid plans. Check out our pricing here.

We are SOC2 compliant. This means your your data is secured with bank-level encryption and security. It’s pretty serious. Find out more about SOC2 compliancy and our security here.

Get in touch! We’d love to hear from you. Head to our contact page and say hello.

Probably! Please click here to find the full list of our integrations.