Connect WhatsApp Business with Telegram

Integrate WhatsApp Business with Telegram in just a few clicks with SOC2-level security using StartADAM. Now you can seamlessly use your favorite apps without any compromises.

Connect WhatsApp Business to Telegram

+1000 integrations to fit your workflow

Tell us about your chat tools to customize your experience

Connect WhatsApp Business to Telegram in a matter of minutes.

Step 1

Enable Chat

  • Your customers will reach your business using their
preferred chat tools
  • Customers will have a direct line to your business

Step 2

Centralize Chat

  • Direct & highly responsive interactions over chat
  • Stronger relationship building with your team

Step 3

Store Chat

  • Historical chat data will support a more personalized
sales approach
  • Better customer experience

Why is it useful?

A Unified Messaging Platform gathers customer messages from WhatsApp Business and puts them into Telegram. This allows businesses to handle all their interactions in one app.

Telegram offers advanced messaging features like channels, bots, and extensive media sharing, improving business interaction with customers.

Businesses can provide prompt responses to customer inquiries from WhatsApp Business within Telegram, ensuring efficient customer service.

Bridging the gap between two popular messaging platforms, enabling businesses to reach customers wherever they prefer to communicate.

Best for

  • Customer Support Teams: Who need to manage and respond to a large volume of customer inquiries efficiently.
  • Sales Teams: Looking to engage with leads and customers across multiple messaging platforms without missing any interactions.
  • Small to Medium-sized Enterprises (SMEs): That use WhatsApp Business for customer communication and prefer Telegram for its advanced messaging features.
  • Tech-savvy Teams: Who leverage Telegram's bots and automation capabilities to enhance their communication workflows.
  • Remote and Distributed Teams: Who use Telegram for internal communication and need to integrate customer interactions from WhatsApp Business seamlessly.

Benefits

  • Increased Efficiency: By centralizing communications in Telegram, teams save time switching between apps and can respond faster to customer inquiries.
  • Enhanced Messaging Capabilities: Telegram’s rich media sharing, channels, and bots allow for more dynamic and engaging customer interactions.
  • Better Customer Insights: Consolidated data within Telegram helps businesses track and analyze customer interactions, gaining valuable insights.
  • Improved Collaboration: Teams can discuss and resolve customer issues within Telegram, leveraging its group chat and media sharing features.
  • Automation Potential: Telegram’s bot functionality can automate routine tasks, such as sending automatic replies and routing messages, freeing up time for more complex issues.
  • Scalability: As businesses grow, this integration supports scalable customer communication efforts without additional complexity.
  • Enhanced Customer Experience: Faster, more organized responses lead to higher customer satisfaction and loyalty.

Imagine having an open channel with your contacts on WhatsApp without playing the chasing game

Centralize all your chats in Slack - even if your contacts use only WhatsApp

Build relationships over chat without app switching & forgotten messages

Keep the chat flow by easily retrieving contacts in your Slack workspace

Broadcast campaigns from Slack to your contacts in WhatsApp

Get all your chats automatically recorded in your CRM and ticketing platforms

Close more deals where your team works best

A plan that fits every need

Pay annually and save 20%

Free

Message cross-platform from your chat tool to unlimited external contacts.

$0

Best for personal use

No card required

Chat workspace

  • Unlimited conversations, messages & platforms
  • Cannot add Teams/Slack workspace members into a conversation

Get started with:

  • Send WhatsApp/Text from e.g. Slack or Teams
  • Text, file & emoji
  • Your own a.link

Basic

Enable your team for cross-platform messaging from your chat workspace.

$89

Per user per month (limit 5)

14-day free trial, no card required

Chat workspace

  • Unlimited conversations, messages & platforms
  • Add seats for each Teams/Slack workspace member

All Free features and:

  • A.links for each user
  • Team management
  • Tagging members
  • Editing/deleting messages

Standard

Streamline your messaging workflow with branding and integrations.

$139

Per user per month (5+ users)

14-day free trial, no card required

Chat workspace

  • Unlimited conversations, messages & platforms
  • Add seats for each Teams/Slack workspace member

All Basic features and:

  • Your own branding for WhatsApp and Telegram
  • 100+ app integrations (e.g., Trello, Jira, HubSpot, Salesforce, Zendesk)
  • Contact routing
  • Inbound phone numbers

Enterprise

Get advanced security, scalability, and custom solutions.

Custom

(50+ users)

Get a quote (volume savings)

Chat workspace

  • Unlimited conversations, messages & platforms
  • Unlimited Teams/Slack workspace members*

All Standard features and:

  • Tiered discounts
  • Security review
  • Tap-to-chat cards
  • Approve message requests
  • API access
  • Dedicated account manager

🔒 All plans are protected by secure, SOC Type II compliant protocols for enhanced security and privacy.

Free

Start centralizing external conversations with customers & partners in your Slack or Microsoft Teams.

1 user

$0

no commitment
(best for single users)

Chat workspace

  • Unlimited conversations & messages included
  • Internal Slack/Teams workspace members not included

What’s included

  • Your own custom a.link
  • Company Chat Address
  • Unified Live Chat
  • Connect from Slack or Teams to WhatsApp, SMS, Telegram and Discord
  • Text/File/Emoji handling

Start free today. No credit card needed to get started.

Basic

Enable team collaboration for cross-platform interactions with customers in your Slack or Microsoft Teams.

$854.40

per year per 1 seats
(best for teams up to 5)

Chat workspace

  • Unlimited conversations & messages included
  • Pay for each Internal Slack/Teams workspace member

Everything on Free +

  • A.links for each user
  • Outbound Text
  • Emoji reactions, Tagging, Editing/Deleting messages

  • Support to private channels

Start free today with a 14-day trial of Basic features.

Standard

For teams that need outbound superpowers, contact triage, and integration with CRM or ticketing systems.

$6,672

per year per 5 seats
(5+ users)

Chat workspace

  • Unlimited conversations & messages included
  • Pay for each Internal Slack/Teams workspace member

Everything on Basic +

  • 100+ app integrations
  • Custom branding
  • Broadcast Messages (1000 sends per month)
  • Contact triage with Welcome Wizard
  • Compliance Mode
  • Premium support

Start free today with a 14-day trial of Standard features.

Pro

For teams seeking additional contact sources & AI to scale chat-based relationship building.

$17,184

per year per 10 seats
(10+ users)

Chat workspace

  • Unlimited conversations & messages included
  • Unlimited internal Slack/Teams workspace members

Everything on Standard +

  • Tap-to-chat cards for each paid user
  • Inbound phone numbers for each paid user
  • Broadcast Messages (5000 sends per month)
  • AI Assistant
  • API
  • Affiliate program access
  • Direct account manager & unlimited free team onboarding sessions
  • Advanced Content Moderation & Protection (optional)
  • Approve Message Requests

Start free today with a 14-day trial of Pro features.

A paid user refers to internal users in your company only. Include your sales people, customer success & managers who will use StartADAM to receive or initiate contact, outbound messages, create groups, manage settings, and carry a.links.

High volume or custom needs? Go Enterprise.

Reach out to us to discuss a custom plan.

Secure at our core.

start adam supports cross-platform communication in a totally compliant way.

  • Your data is kept secure & confidential
  • We do not store any messages or files transferred between platforms
  • Totally encrypted

FAQ

Integrating WhatsApp Business with Telegram allows businesses to streamline communication, manage customer inquiries from both platforms in one place, and improve response times. This can enhance customer satisfaction and operational efficiency.

Yes, many service providers, including StartADAM, offer a free trial period. This allows businesses to test the integration's features and assess its benefits before committing to a subscription plan.

Customer Support Centers: Efficiently handle inquiries from multiple messaging platforms. Sales Teams: Maintain continuous communication with prospects and clients. Small and Medium Enterprises (SMEs): Centralize communication efforts for better management. Remote Teams: Stay connected with customers without needing to switch between apps. Marketing Departments: Track engagement and feedback on both WhatsApp and Telegram.

The integration ensures high security by using encrypted channels and secure APIs, protecting data during transmission and storage. Compliance with industry standards further enhances security.

More questions?

Help docs

Instant answers at your fingertips for quick problem-solving.

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Get a firsthand experience of our product through a personalized demonstration.

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